Category Archives: Release Notes

Introducing Update in GST Slabs, New Privileges, Report Improvisations And More

New Privilege Introduced: Edit Deposit And Refunds

From this version onward, a user can edit deposits and refund amounts in audited dates with the privilege given. Earlier, the system did not have this privilege, and anyone would be able to edit the deposits and refunds.

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Discount Field Added In GRM Template

We have added a Discount Field for Rental and Folio Discount on GRM Template to show discount value in the template itself. This will let you send email notifications to guests informing them of discounts on tariffs charged.

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Message Pop-ups When You Apply Discount

System will now pop-up a message when you apply discount on ‘Fixed amount per Night/per stay’. Previously it was showing negative balance for that night/stay. Now, a pop-up message will alert user that ‘This much discount cannot be given on fixed rate.’

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Total Bookings Added in Booking List Report

‘Total Bookings’ field is now added in booking list report, which will show total bookings present in the report. This addition will simplify counting of bookings daily from the list report.

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PAX Added in Guest Pickup/Drop off Report

We have recently added ‘No. of Pax’ column in Guest Pickup/Drop off Report for sending vehicle accordingly to facilitate pickup/drop off the guests. (Number of pax/guest for a particular walk-in/reservation/booking will be displayed when the report is generated.)

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Advance Deposit Can Be Moved

You will now be able to move the paid amount from a canceled room from a group booking with a move payment option available in Front Office -> Advance Deposit.

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Edit Subject Line in Email Template

You can now add/edit subject line as per your booking status, before sending an email notification from your email notification feature in the PMS. Subject line creates a lasting impression on the receiver. A confirmation on booking status, thank you and other subject line emails can be sent as per the stay status of your guests.

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Pay Out And Miscellaneous Sales Added In Report

We have now added Pay Out and Miscellaneous Sales activities in User Activity Log for easier identification of the activities.

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Invoice Reflects Rent Inclusive Of Meal Plan

You will now be able to show meal plan and include it in invoice along with room tariff. For instance, a room tariff is Rs. 100 and meal plan charges are Rs. 25, the invoice generated will reflect Rs. 125 as Room rent/tariff.

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Update in GST Slabs For Indian Users

You will now be able to get accurate GST calculations on hotel tariffs even after offering discounts. For instance, a room tariff is Rs. 7500, so 28% tax rate is applied. After applying a discount of Rs. 1000, the room rate is now Rs. 6500, which also attracts a 28% GST.

Something more from the latest release:

  • We have added Folio Number/Reservation Number column in User Shift Report because while fetching report for 2-3 days the room numbers were getting repeated.
  • We have changed the caption for Total Charges to “Total Extra Charges” on Monthly Statistic Report for a better understanding of the report.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from the server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on the server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Introducing New Additions in the Mailbox of GRM Module

Simultaneous Operation On Extra Charges

We have enhanced the Extra Charge list window, such that you can now delete Multiple Extra Charges on one
click, helping you save your time and efforts behind a single task.

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New Filters for Mailbox

The mailbox in GRM module will let you filter the mails to be sent to In-house guests only, thereby keeping you up-to-date on the notifications sent out to in-house guests.

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Additions in Meal Plan Coupon

You will now be able to keep a check on the checked out dates with the new Checked Out caption on the Meal Plan coupon.

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Enhanced Mailbox in GRM Module

Previously, the system did not allow you to add CC and BCC email addresses while sending out emails from the Mailbox of GRM module. However, from this version onward, you will be able to add email addresses in CC and BCC sections to make it more user-friendly.

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Due Out Alerts

We have now introduced a notification for you to identify due out when the In-house for 24 hrs setting ON.

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Value-addition in User Activity Log report

The Copy Booking operation in Booking window will now be reflected in the User Activity Log report for better tracking.

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More from the latest version:

  • We have now enhanced the “Daily Room Rate” report by adding Business Source-wise sub total. Also, we have
    provided new filters for easy and quick search of Business Source.
  • If the user is not having the privilege of taking/editing payment for Audited Dates then the payment calendar will not show the past dates
  • We have introduced the date range on “Daily Receipt Report”.
  • We have enhanced the “Sales Bill Register”, such that from now on, whenever the report will be filtered with any Pay-type, it will show total of the Pay-type wise transactions only.
  • We have now provided Sorting of Rooms with Room Number on “Room Status Report”.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Some Updates & Enhancements

Clearer Meal Plan Charges

Uptil now, meal plans were posted separately on invoice as per option in Meal Plan settings in eZee FrontDesk Configuration. But, from now on we have modified the same with bifurcation options in Rate Plan, such that the invoice will include the Meal Plan charges with Room rates, service charges and taxes.

Moreover, you will also be able to consider Meal Plan charges inclusive in Defined Tariff.

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Charges Bifurcated On Report

We have developed a new report of ‘Rate Plan Bifurcation’ exclusively for our users in India. This report will include rate plans amount inclusive of meal plan charges as per the meal plans levied on the guests.

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Something more in the latest release:

  • We have added Room Revenue and Room Sold calculation criteria on Daily Summary Report, Daily Revenue Summary Report and Daily Summary Breakdown Report.
  • We have added a new country ‘Curacao’ in the system.
  • You’ll now be able to track that who voided charges, edited quantity and edited item name through activity logs now.
  • Exclusively for our users in Maldives, we have customized the Monthly and Weekly Occupancy Reports by including the Locals and work permit information.
  • The Daily Summary Report will now show House-use below Complimentary items. Moreover, House-use rooms will not be considered in the occupancy.
  • The Room Sharer tab will now include the Registration Number and Guest Type information.
  • Guest Name change log will now be visible in the User Activity Log report.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Future In-House Guests : New Inclusion In Booking List

Select User Roles And Send Messages Accordingly

Until the last version of the PMS, the system did not let you send any messages or emails to specific user roles. And when you wished to send a message to people carrying a specific role, you had to scroll through the list of users, find the ones belonging to that role, and send each of them an individual message.

However, now we have added a new drop down list in the Message Box window, which will help you select and send messages to selected user roles.

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New Additions In Business Source-wise Allocation List

In this version of eZee FrontDesk PMS, we have added new columns in the Business Source-wise Allocation List such as used Inventory Type – which shows the percentage of total inventory or the number of inventory allocated, Allocated Inventory – which will display the number of allocated inventory to the corresponding business source, Used – which will indicate the number of used inventory, Balance – which will show the balance inventory remaining with the business source.

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Get In-House Guests Of Selected Dates

This time, we have added a new filter criteria in the Booking List, using which you will be able to find out that which and how many guests will be staying at your hotel on a selected date or selected time duration.

The filter criteria is for ‘Looking For’ field named as Future In-House.

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Find this too in the latest release:

  • We have modified name of GST – Summary Report and renamed it as “GST On Rental” and the detail report is rename as “GST On Payment” for improved clarification.
  • We have added filter criteria of “Ignore Zero transaction”on Monthly Summary : Business Source wise report to exempt those business sources who have not provided any business.
  • From this version onward, you will be able to add reasons/remarks if you do not want to post Late Check-out Charges after the Late Check-out Alert message pops up.
  • From now on, you will be able to print meal plan coupon per whole stay and also print the same for multiple guests.
  • We have developed customized banquet invoice and folio for Macedonia and Serbia regions.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Define Source-wise Foreign Currency Folios

Report Amounts Shown In Indian Format

In the previous versions of the desktop-based PMS, the Daily Revenue Summary Report did not display the total amount in Indian style with commas. However, the amount corresponding to each transaction was reflected in the Indian style. This lead to confusions and one was not able to figure out the exact amount in the process.

Therefore, we have enhanced the report in such a way that the total amount as well as all the amounts will be presented in Indian format, that is, separated with commas.

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Instant Inventory Update Through WIRU-WRD

Up until now, in case of business source wise room allocation with release date in eZee FrontDesk, the inventory did not get updated at the time of room allocation or even after the release date in eZee Centrix and eZee Reservation.

But, now the system will deduct the inventory on the booking engine and channel manager as soon as rooms are allocated to business sources and change it back after the release date has passed.

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Differentiate Bookings By Colors

The bookings in Booking List of eZee FrontDesk will now differentiate each type of booking with varied colors. The confirmed bookings will be highlighted in Green color, and voided bookings will be highlighted in Red color. Whereas, half voided bookings, that is, bookings which have been part of group bookings and have been voided individually will be highlighted in Blue color.

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Source-wise Foreign Currency Folios Defined

In this latest version of eZee FrontDesk, we have developed a feature through which you will be able to configure foreign currency depending on your source’s requirements. Subsequently, you will be able to generate folios in the configured currency for each source, so as to ease the transactions and billing from both ends.

Apart from this, you will also be able to know about the currency in use other than your base currency for each reservation right from the Room View.

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There’s more in the latest release:

  • You’ll now be able to cancel the Auto Arrange room position operation by clicking on ‘No’ when system asks to save the positions.
  • The Daily Revenue Summary Report will include allowance details from now on.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Get Stay Details Just On Mouse Hover

Access ‘Day Use’ Rooms Easily

Previously, the system did not reflect the number of guests staying for Day Use at your property. As a result, you were not able to know the rooms occupied under Day Use.

However, in this version of eZee FrontDesk, we have added a filter in Room View, Room List View and Stay View to differentiate between rooms and day-use occupancy easily.

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Map Transactions With Folio No. In Report

The Daily Summary Report did not include any details of folios for the transactions listed in the report. Consequently, it was difficult for you to know that which transaction belonged to which folio.

Therefore, to offer apt mapping of transactions to Folio No., we have included the Folio No. in the report itself.

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Track Voucher No. From The Transaction Window

From this version, you will be able to get your Voucher No. right from the View Transaction window. The Voucher No. from Documentation Information section will be reflected on the top of the window.

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Mouse Hover Shows Check-in Check-out

The Stay View of eZee FrontDesk now displays the check-in and check-out time of the guest on hovering the mouse over the particular guest. Owing to this, you will be able to save some time in having to open the transaction and verifying the check-in and check-out time from there.

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Clear Audit Trails And Databases From A Single Place

From this version, we have included an option to Clear Audit Trails along with clearing databases from the system, all from a single window. This is so that, you can clear your trails from unauthorized access and save precious storage space.

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What else in the latest release:

  • The invoice from City Ledger account will include a sub-total along with its due amount.
  • You can now filter the Arrival List by ‘Inclusive of tax’ criteria.
  • The Monthly Summary – Business Source Report will now include the details of future reservations through business sources.
  • eZee FrontDesk will let you set the check-out time in Stay View if the check-out time is set as 24 hours.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Tax bifurcations, configurations and other modifications

The desktop PMS eZee FrontDesk is out with a brand new version 6.1.180.005. Get your hands on this and upgrade your software with new updates and enhancements.

Tax computation cleared up

In template number 75 of invoice, the system up til now did not clarify any tax computation amounts, thereby misleading the user about the amount considered in tax.

To avoid this scenario from the user’s as well as guest’s end, we have added the tax computation details for more clarification in the template.

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Make use of amount-wise tax setup

While performing extra charge configuration in eZee FrontDesk, the system used to hold an option to set up the tax according to percentage; which held a limitation. However, in this version, we have introduced an option to set up tax depending on the amount, that is, amount-wise tax setup.

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Instantly change check-in check-out time

Previously, whenever a guest used to check-out, user was not able to change the check-in or check-out time or make any other updates regarding the same.

However, there may come up certain scenarios where you may have entered incorrect time or the system may have been down. Therefore, this time, we have developed a feature through which you will be able to change the check-in and check-out time of a guest even after he has checked out.

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Know more about the latest release:

  • In any property used for GST purposes, any extra charge will get a separate voucher number to avoid any confusions between extra charge and GST charges.
  • The User Activity Log Report will reflect the logs of rooms blocked in the past dates.
  • The system will show an alert message when trying to select default meal plan coupons.
  • Key card generation option will be grayed out when user tries to generate a key card for reserved guest and the key card registration is not done.
  • We have added a check-box to exclude dirty rooms while performing room move operation.
  • You will now be able to hide direct billing posting on the Tax invoice.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Notifications, auto-updates and lot’s more!

eZee FrontDesk PMS version 6.1.178.007 out now! Grab the new Service Pack and avail the benefits.

Be updated on suite-block rooms

For systems which are accessed and used by many, it gets challenging to keep track of the bookings and reservations one user took and more difficult when the system does not intimate you on any operation which might waste your time and energy.

In similar lines, up till the last version of the PMS, there were no signs or captions on the rooms which were blocked under suite booking. Therefore, to save you from this trouble, we have added a caption on the Suite-block rooms such that you won’t see the room open for taking any booking or reservations.

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Booking information auto-filled

Up until now, whenever you added another booking to the existing booking list in Group Bookings, the guest information did used to be blank with no details.

But in the latest version of eZee FrontDesk, when you add new booking to the existing list of bookings, the guest information will be automatically filled with the master guest’s information as well as the transaction date and business source of the Master Booking’s transaction.

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Get notified on room sharer change

Previously, when you tried to change the PAX information of a room sharer from the Room Sharing tab of eZee FrontDesk, the system did not intimate about any update or did not even confirm the change. This lead to confusion regarding the information update.

However, to avoid this, the system will now alert you with a pop-up message asking for a confirmation on the room sharer information update.

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Ensure the entry of valid email IDs

Every now and then, you might be facing troubles in reaching out to your guests because of the invalid email addresses they have passed. Or there might be cases where it skipped your mind to verify email address of the guest.

To avoid such circumstances, we have enhanced the Email ID field of guest information tab, such that system will not accept an email address if the ‘@’ sign is missing from the text entered.

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There’s more for you in the latest release:

  • In this version of PMS, we have changed the caption from text alignment right to left into “Text alignment right to left for log-in screen” in eZee FrontDesk Configuration Advance setting Display.
  • Exclusively for the needs of our users in Maldives, we have given Tax Bifurcations for each items posted to Folio, which will clarify the amount levied for each item.
  • In the latest version of eZee FrontDesk, we have added two new fields of Reservation and Check-in in the letter template which will display the dates of Reservation and Check-in of a particular guest.
  • Up until the previous versions of eZee FrontDesk, the city ledger account name was not visible in the payment posting report when taken out for a print. However, this lead to confusions with the guest as well as user not knowing about the city ledger account. Therefore, the city ledger account name will now be displayed on the harder part of the Payment Posting list leaving no room for the information being missed.
  • In Template No.75, up until the previous version of eZee FrontDesk, we have now added the tax computation details in the template.
  • For our users in Maldives, we changed the report name of ‘Bad Tax’ to ‘Green Tax’ in accordance to the Green Tax considered there.
  • For WIRU WRD Interface, this time, we have developed a system that will not release Room inventory for Day Use (24 hours) and due out rooms.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Version 3 of WIRU-WRD interface out now!

Check out the latest additions and benefits of the brand new version of eZee FrontDesk PMS.

Introducing a new web-interface version 3

Version 2 of web-interface (WIRU WRD) did not reflect any booking modifications on assigned bookings downloaded from the Channel Manager if the modifications were done from the PMS itself. This lead to a high amount of confusion in the booking information and a dissatisfied guest going back from your hotel.

However, in the most recent and updated version 3 of the WIRU WRD web-interface, for the assigned as well as unassigned bookings downloaded in the PMS from eZee Centrix Channel Manager, any modifications made will be reflected right back in the channel manager and PMS simultaneously.

Note: Contact our support team and get your WIRU-WRD version updated now!

Stay updated with the occupancy count easily

The Inventory View in eZee FrontDesk reflects the exact count of inventory in use, vacant rooms, out of order rooms, current bookings, as well as the number of PAX occupied in each inventory. Up til the last version, this view presented only the occupancy percentage in your hotel. But to clarifying it in a better way, the Inventory View will now enlist ‘Occupancy Count’ too along with the occupancy percentage.

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Get POS payment reports with Night Audit

The Night Audit operation in eZee FrontDesk has a feature to send daily reports in email to configured email addresses. Following this option, the system did not allow you to send any POS payment reports in the email.

However, considering the need to remain updated on POS payments occurring at your property, we have, in this version, developed an option to send POS payment reports in email along with other reports once the Night Audit operation is executed.

Note: This report will be selected by default.

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Generate Daily Occupancy Report of multiple rate types

The Daily Occupancy Report demonstrates the occupancy of your hotel on a daily basis along with the rate types applied on each reservation, as well as the date on which the report is to be generated, and source of the bookings.

Previously, the system had a drop-down list in order to select the required rate type to generate this report. In the latest version now, you will be able to select multiple rate types and generate a single Daily Occupancy Report corresponding to the selected rate types.

This will help you compare multiple rate type-wise occupancy in an easy way, and save your time in generating the report for each rate type individually.

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There’s more for you in the latest release:

  • The payment and extra charge details will now be available only for those guests whose check-in date is before or equal to the date of that particular transaction.
  • Make remarks mandatory while performing any Payout transactions.
  • Be updated on the reasons of giving a complimentary room through the remarks section in Other Information tab.
  • Update the whole group’s stay details while making any stay duration changes in a group transaction.
  • In Banquet operations, group tax invoice and individual tax invoice will be displayed as the same in order to discard any confusions.
  • Meal Plans will be automatically posted for reserved rooms for easier operations. Additionally, you will be asked to choose the Meal Plan for check-in reservations.
  • We have developed the cancellation and no-show policy in the system itself to avoid related troubles.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Don’t miss out the past date payments anymore

eZee FrontDesk version 6.1.175.003 is available now. Upgrade your systems and avail new enhancements, updates and improved features of the PMS.

Few things in Banquet Module enhanced

In this version of eZee FrontDesk, we have modified certain aspects of the Banquet Module.

Initially, the module allowed to insert transactions for audited dates, but did not allow to take past date payments. And so, we have modified the module in such a way, that it will take past date payments in case you have missed the insertion by mistake, or due to some issues with the system.

Additionally, previously, you were not allowed to add charges on audited dates. But the system has overcome this obstacle and in case you have missed to add the charges, you will now be able to add those easily.

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Remarks now available in your custom language

Until now, the reasons and remarks category in eZee FrontDesk Configuration was not linked with any custom language options just as rest of the options were. To make it more user-friendly and understood in your custom language, we have added an option to get the reasons and remarks in the custom language as configured in your system.

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What else is in the latest release:

  • Exclusively for Malaysian properties: the Tax Invoice will display the package name only once, rather than for all items.
  • Exclusively for Malaysian properties: the item quantity in packages will be calculated on the basis of PAX entered.
  • We have shortened the message which appears while performing early check-in or late check-out operation.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Key cards now available even before guest check-in

Make the most of the new features and improved eZee FrontDesk with new version 6.1.173.008. Update your PMS with the latest version and avail myriad of other benefits.

Some changes in Payroll Module

Considering the requirements of our clients and the generalized needs of all our users, we corrected certain misleading and missing points in Payroll Module of the PMS.

The points include:

  1. We provided an option to set Hourly, Daily, Weekly and Monthly wage rate once we select the calculation type as ‘On Attendance’.
  2. You will be able to create payhead based on specific formula where you will get value by defining percentage of any particular Payhead.
  3. For Payhead Type as Deductions from Employees & Calculation Type as User Defined, the PMS used to work only if the calculation period was set as Hourly. Now, the PMS will work for all calculation periods available.
  4. For Payhead Calculation Type as User Defined and Calculation period as Daily basis, the PMS will now calculate the total value for 30 days in case of all months.

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Get alerted before performing Group operations

While performing group operations for Banquet Transactions in eZee FrontDesk after the invoice was generated, the system did not perform any operation as well as did not give any alert to the user.

Thus, in such cases, the PMS will alert you with a message indicating that you cannot perform any group operations, like group cancel, group no-show, etc on invoice generated transactions.

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Generate key cards before guest check-in

Previously, what happened was, the PMS generated a key card whenever and only after a guest checked-in.

So, to enhance this feature, you will now be able to generate the key card for a reservation too. That is, the system will have the facility to generate a key card before the guest checks-in, so that as soon as the guest actually checks-in your hotel, you can handover the generated key card to them.

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Giving an idea about future reservations – Reservation Forecast report

We have opened the Reservation Forecast report for all the properties based in Malaysia. This report will indicate an overview about the reservations your hotel may get in the future, depending on your current and past reservations.

By means of this report, properties of Malaysia will be able to form relevant strategies to earn maximum ROI by taking a reference from the forecast indicated in the report.

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You get more in the latest release:

  • From this version onward, to differentiate between meal plan and room rent charges in folio, Meal Plan and Room Rent charges are shown separately in Daily Revenue Summary and Daily Summary Breakdown report in eZee FrontDesk.
  • For easy access and quicker functioning, the key-card generate option will be accessible on reservation window now.
  • Previously, in the PMS, user had to enter city and state information manually whenever saving details for new guest. Thus, keeping that requirement in mind, we have added two new fields of city and state for New Guest entered in Database from Guest Database New Guest Information form.
  • The User Activity Report will now display Guest Remark log to keep track of the remarks.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

A Better Wake-up Call For Your Guests

The newest version of eZee FrontDesk will eliminate all these worries of yours and much more.

Obtain better filtered booking details now!

Up till the precedent versions of eZee FrontDesk, the booking list in the PMS displayed either details of guests filtered by their arrival date, or the date they booked with your property.

Considering that, you were not able to obtain booking details using both the criteria. However, now you will be able to get the booking and guest information as per the arrival date and booked date simultaneously in eZee FrontDesk’s booking list window.

See for yourself here:

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Get rid of repeated room assignments.

In view of room allocation for a booking, previously, the system did not refresh the room assignment details in the booking list. As a result, even after assigning the room to a particular booking, one used to repeat the room allocation operation on the same booking.

To eradicate that problem in the PMS, the list will now get refreshed once a room is assigned to a particular booking, leaving no room for a repeated operation.

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Music instead of just a pop-up for a wake up call

We introduced one more feature in this version of eZee PMS, related to the wake-up call feature. Beforehand, at the time when wake up call was set, the system just displayed a pop-up notification as a reminder. However, now we have added an option to choose a sound file from your machine, and the system will play the sound file at the time of wake up call, thereby making it easier for you to not miss the wake up call.

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Something more in the latest release:

  • We have added a tool-tip (information) in the Rental Option window, which will display details such as, in which scenarios is the selected option included.
  • In eZee FrontDesk Report Other Charges Audit Trail Charges (Details): We have added one more field in search criteria “Move”. As a result, system will reflect the same in the status when one moves any extra charges to another room.
  • Similar to the the Copy Room tab in eZee FrontDesk Configuration, we have now added the same option for Non-rental objects, such that it will create a copy of the selected non-rental object.
  • Now, when you search Guest Database by Birth-date or Anniversary date, the selected date by default will be the system date, so that you do not have to select current date manually.
  • In eZee FrontDesk, for BIR Calculation: In the normal invoice template (Template #3), we included additional details like Discount Type, Discount Amount and Vat Exempt.
  • From the latest version of eZee FrontDesk and eZee BurrP!, we have now given Live chat support option on License registration window to allow the client to reach the support in shorter time span.
  • From the latest version, we have provided help link on backup window which will show steps on how to resolve an error for clients to use it offline too, in case they face any error.
  • This addition is exclusively for properties in Malaysia. In eZee FrontDesk -> Daily Summary Report: We have added another row in Guest Ledger Block to indicate charges posted to Guest Ledger to know the exact amount of transfer done to the Guest Ledger.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. After installing the Service Pack on server machine, execute any eZee application on the server machine to reflect the version update.
  5. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Helping You Remain Updated On Canceled Bookings

Get all these features and more in the all new version of eZee FrontDesk.

Get details about canceled bookings automatically

Previously, to obtain the details for canceled bookings automatically from website and OTAs, users of eZee FrontDesk integrated with eZee Reservation and eZee Centrix had to activate the Web Reservation Downloader (WRD) tool.

Thence, removing the dependency on WRD tool, and attaining all the rights to themselves for canceled bookings, we have now added a new feature in eZee FrontDesk configuration – Auto Download Canceled Bookings. This feature has imposed a restriction on the use of WRD tool, that is, you will be able to manually download the canceled bookings regardless of it’s activation. However, to receive the details automatically, WRD tool has to be activated.

If the option is enabled, the canceled bookings from website and OTAs will be downloaded automatically, nullifying dependency on WRD tool to remain updated on bookings.

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This feature is ideal for those hoteliers who would like to act on canceled bookings by taking cancellation fees from the guest, or get notified with the canceled bookings.

Easily map each credit note to respective folios

Prior to this version of eZee FrontDesk, whenever a credit note was added in the City Ledger account indicating a negative entry to a particular account, the PMS did not have a feature to assign the note to any particular folio which was posted. Therefore, the credit note used to remain open for all transactions posted on a city ledger account, leading to confusions as to which folio the credit note belonged to.

Hence, we have now added a new option of Folio Number in the Guest Note window which will map the particular guest note with a folio number, thereby making it easy for you to know which guest note belongs to which folio in a city ledger account.

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Hereafter, each guest note will correspond to a folio number posted in a city ledger account, thus easing the process of accounting integration for you.

Now, summary count of inventory available on all views

The several views in eZee FrontDesk assist a user in getting accustomed with the daily operations and functioning of the PMS. Each view has a different display, different layout and different purpose for the user to make the most of the feature-rich PMS.

On that account, we updated these views with a summary status count, which will indicate the exact number of occupants in your hotel, number of vacant rooms, number of due-out rooms, so that you can remain updated with the inventory count of your hotel anytime.

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Now stay updated with the occupancy and vacancy status of rooms at your hotel from any view.

The latest release offers you a lot more:

  • From now on, whenever you configure a new database or install software for the first time, “Permit only zero balance on check-out” setting will be enabled by default.
  • In eZee FrontDesk Booking List Retrieve Web Booking Window, the Cancel button is activated by default unless and until the download button is clicked on.
  • The “Advance Deposit Ledger” report will now also display a list of deposit transfers transferred to the guest ledger from advance deposit with their opening and closing balance.
  • In the latest version of eZee FrontDesk NextGen, for better understanding and to know more about the settlements made, the “Settlement Detail Report” in Night Audit block of report will show the details of all settlements made on that day.
  • To record and view more Guest details, we have now added a new Email Address Column in Guest Ledger form.
  • To avoid time clashes in Guest check-in report, a new report is introduced, ‘Actual and System Check In Out Dates’ showing actual and system’s check-in & check-out date and time.
  • Now, eZee FrontDesk will prompt a message when we click on Auto-arrange room button, and the current room position will be saved and changed after this effect.
  • In “Daily Summary Report”, to make the pay-out information clearly visible, we have now separated pay-out information from FD Payment information by showing it in another row.
  • In “Guest Ledger Report”, a new addition – AD to GL column will indicate all the Advance Deposits including advance deposits collected for open date instead of in the settlement column. Resultantly, by showing the deposit details on the AD to GL column, the system will reflect the correct figure for “Deposit transferred to guest ledger” in the “Daily Summary Report”.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Giving You A Glimpse Of Future Transactions

Highlights of future transactions – Proposed Charges.
Canceled a booking by mistake? Or marked it no-show? – Activate the booking with a click.
Guests confused about the Meal Plan charges? – Separate them from Extra Charges now.
Get all these updates and much more in the latest version of eZee FrontDesk.

Remain posted on future transactions through Proposed Charges

Proposed Charges are the charges which belong to future transactions. These charges may include extra charges which you want to always charge and consider as inclusion for any reservation and even for a checked-in transaction at your property. Using this feature, you will be able to indicate the charges which are levied for the future dates corresponding to a particular transaction.

You will be able to view these proposed charges in Folio Summary and Reservation vouchers of a checked-in guest as well as a reserved guest based on the stay duration, depending on the template you use. For the future dates, these charges will be reflected in the ‘Inclusion’, whereas for the current and past dates of the guest’s stay, these charges will be visible as Extra Charges.

Note: These details and feature will work only on Folio Template number 1, 2, 3 and 83. Different templates will display the proposed charges in a different manner.

Follow the video and check out this feature:

Quickly activate a canceled or a no-show booking

Hitherto, in a Group Booking, if for any reason an individual booking was canceled or marked no-show; then the PMS did not allow to edit that booking. Nor did it allow to undo the cancel or no-show operation performed on the booking, leading to situations with unwanted errors and dissatisfied guests.

Therefore, to avoid such incidents at your property, we have now provided an option to edit the guest details of a Canceled or No-show booking. Not only that, you will also be able to activate the particular booking, thus avoiding to generate another booking transaction again.

Get to know which are the Meal Plan charges now!

Whenever there were any Extra Charges posted on a folio, the summary did not differentiate Meal Plan or other charges, which mislead guests arriving at your property. To nullify such events and experiences, we have now provided an option in the desktop PMS if you want to show the Meal Plan charges separately in the folio and not included as Extra Charges.

Additionally, on activating this option, if you do not post the Meal Plan charges in the Night Audit process, then the system will not let you move ahead to the next step; thus making it mandatory to post the Meal Plan charges.

Activate and avail this feature in the latest version as shown below:

You’ll find a lot more in the latest release:

  • In ‘Daily Receipt Report’, we have now added Bill Number along with Folio Number to verify the records and transactions.
  • In case of Client-Server Environment, to simplify the process, the client machine will take the check-in and check-out time of guest from the Server machine.
  • You will now be able to add and save multiple contact information in City Ledger account and Business Source account.
  • For ‘Monthly Room Inventory Report’, we added a new filter criteria to show active room types.
  • Now, use the ‘Always Charge’ option to always post Extra Charges on a reservation.
  • New privilege introduced : ‘Allow to void payment along with booking’ to give rights to users to void or cancel payments along with bookings.
  • To eliminate the confusions of connected rooms, we have now added a column in Room List which will indicate the connected rooms at your property.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Charter Module Now Revamped As “Business Source-wise Inventory”

What to expect in the new version?
You can now allocate a definite inventory to your business sources.
Unable to keep track of tariff updates? We made it easier in this version.
You can even send birthday greetings and anniversary wishes to your guests.
Front-desk operations taking much time? Relax, new version is faster and improved.
What is special in all new version of eZee FrontDesk? Read on.

Charter Module is now revamped as “Business Source-wise Inventory”

Occasionally, you might encounter cases of over-bookings at your property which ultimately lead to your guest’s discomfort and unpleasant stay. To eliminate these troubles, we have enhanced the entire Charter Module, in which you can allocate particular room types of your property for a defined time duration to your business sources. In turn, your business sources can charge the guests accordingly as per their requirements.

In the latest version, Charter Module will appear with new name “Business Source-wise Inventory”. You can easily enable this feature from eZee FrontDesk configuration.

eZee FrontDesk Configuration Advance Settings Rental Business source wise room type allocation

1.1

You can separately add a business source which uses allocated rooms at your property from the Business Source list.

eZee FrontDesk Configuration Miscellaneous Business Source New

You can specify the release of the allocated inventory before a defined number of days, in case your business source is unable to utilize the inventory during the allocated duration. You can easily revoke the allocation too before the time period or whenever you want.

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With that, once you create a business source, you will be able to allocate room type wise inventory to it for your chosen time period from the Allocation Period option. Moreover, Business Source list can be bifurcated between regular business sources and the sources using allocated period by selecting the appropriate filter criteria.

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Over and above this, you will have an Allocated List with details of inventory allocated to the business source in order to remain posted with the released inventory and used inventory. In a nutshell, this enhancement will result in an organized reservation system with minimal chances of obvious human mistakes.

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Keep track of rent changes easily.

The User Activity Log generally will list out the particulars of modifications and changes done on the configured information by each and every user using the system. Unlike the previous version of the PMS, where the User Activity Log report did not reflect rent changes.

This way, the User Activity Log will now present all the details of the tariff updates done from the configuration to help you be abreast with any revisions.

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Engage with your guests by sending them birthday and anniversary wishes.

Exclusively developed to enrich guest engagement and stay experience, this enhancement allows you to send birthday and anniversary wishes to your guests right from the system.

Now send greetings via Email or SMS in a well-defined template. Configure your template and other settings from eZee FrontDesk configuration.

eZee FrontDesk Configuration Advance Settings GRM Wish Guest

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You can send these wishes from eZee FrontDesk by selecting the guest records to whom you want to send greetings as shown below:
eZee FrontDesk Front Office Guest Database

Wish Guest

Quicker front-desk operations

Keeping in mind the traffic at your property’s front-desk, we have internally enhanced the walk-in, reservation and booking operations in this version. You will be able to perform your everyday tasks swiftly with the new PMS. No unnecessary delays, and no troubles of system crashing; you can carry out these tasks without any hassles.

There is a lot more the latest release:

  • For “Banquet Booking – Detail Report”, a new filter in the search criteria is added to generate the report of invoiced bookings only.
  • Minibar Module: In Minibar Items list, we have now provided a check-box to select multiple vouchers to perform any operation (like delete, edit).
  • New privilege introduced: eZee FrontDesk Configuration Configuration User Edit Operational Privilege: ‘Ability to add new folio after room check-out’ to give an access to users to add new folio after the guest has checked-out.
  • In “Guest Checked-in Report”, you get a new date filter i.e. ‘From date’ and ‘To date’ to get details of the guests checked-in within that duration.
  • In Guest Ledger List, we added one more column to differentiate the data between checked-out and in-house guests.
  • We have customized “Guest Checked-out List [Amount Wise] Report” on a client’s request.
  • Exclusively for Myanmar based properties, we added a new report template for Police Report – Myanmar in the latest version, which is mandatory for all properties based in Myanmar.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and start using the latest version.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Reporting An Error Made Easy

Does reporting an error irritate you ? Get rid of capturing error snapshots everytime.
How would you manage if the guest arrives after the reserved dates of stay?
Do you encounter duplicate entries while saving a reservation?
What is the easiest way to ensure rates and inventory update on eZee Reservation from eZee Frontdesk ?

Everything is here in all new update of eZee FrontDesk. Read on.

If you get an error, report it right from the error window

In this latest version, you will be able to send a report automatically from the error window for any type of error you get. When you encounter an error, the system will ask if you want to report the error or not. If you choose to “Send Report”, it will be sent to eZee Support team right away. This will eliminate the trouble of capturing a error snapshot and send it to eZee Support manually everytime.

Apart from this, there appears a link called “Click here to get online solution” which will lead you to the solution repository of known errors, where you can find the solutions to the errors reported by users like you.

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Smartly manage arrival date of your guests

We have introduced a smart way to control the errors made by Front office users while managing arrival and departure information of guests. Based on the feedbacks we received from our users, limiting the selection of arrival date of the guest only till the check out date of that guest, will help you avoid any unintended mistakes which can eventually turn out to be a negative incident from your guests.

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System will prompt a message for duplicate entries

This enrichment primarily focuses on helping you to avoid duplicate entries of a reservation. When you take a reservation with name, identity information as well as check-in and check-out date similar to another reservation; then system will prompt a message asking for a confirmation whether you want to move ahead with the transaction or not. This will work only when Guest Name, Identity Information, Check-in and Check-out date of both guests is same.

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Always ensure rates and inventory are updated on eZee Reservation from eZee Frontdesk

This enhancement is exclusively for eZee FrontDesk and eZee Reservation interface users. In case the “Update Rates from PMS” feature is not enabled from eZee Reservation and you try to update the rates from eZee Frontdesk, then you will be intimated with a message indicating you are not allowed to update rate or inventory on web.

Therefore, we request you to make sure that you have enabled the “Update Rates from PMS” option before updating the rates or inventory from eZee Frontdesk.

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Read on to know what’s more in the latest release:

  • We have added a new feature whereby room type tariff automatically changes whenever you perform a room move operation.
  • In “Block Room Report” generated for selected duration, you can now see the duration for which the room was blocked.
  • “Room Revenue by Room Type – Detail Report”: Report filters enhanced by providing a multiple room selection option, such that it will show the report of only selected rooms and not all the rooms together.
  • You will now be able to see room sharer details in “Guest In-House Report”.
  • We have revised the Suite Management feature in this version.
  • An activation box is added in Advance settings of room operation to enable the Connect Room and Suite Room feature.
  • For Myanmar based clients who are currently using Template #13 for Guest Registration Form, we’ve added various VISA and identity information fields.
  • For a specific requirement, we hid the Tax bifurcations displayed in Confirmation of Reservation Template #2 as a part of customization.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and your system will be updated in a flash.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: Please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Track The Tax And Rate Changes Easily

The latest version of eZee FrontDesk NextGen is available for you. Install the new version of the desktop PMS and get benefit of various enhancements.

Created a User Activity Log to keep track on Tax changes and Rate changes.

In order to remain updated on the changes done on Tax as well as Room Rates, we have now added a feature for you in the User Activity Log report in which you will be able to see which user, from which IP address made changes to Taxes or Room Rates configured, Date and Time, along with the old value and new value of the attribute changed.

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House-keeping View: A few informative additions

In the House-keeping view of eZee FrontDesk, we added a provision to assign a maid to a particular room from the window itself. Along with this, you will also be able to schedule a task for the assigned maid and change the task status from the options displayed.

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Added search criteria of Guest Name and PMS ID to search for Bookings

To make the task of searching particular bookings easy, we added another search criteria in the Booking List window. You will be able to search for bookings done at your property through the Guest Name as well as PMS ID. The PMS ID criteria will be visible only if the system is integrated with eZee Reservation Booking engine.

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Find out what more you get in the latest release!

    • In Night Audit process, now you can add City Ledger name with the payment details.
    • Minibar module updates:

1. “Copy Successful” message will appear after you copy Assigned Item,
2. The new minibar strikes out details of Inactive Maids,
3. When you select particular room in Item Issue and Item Return window Room type appears automatically,
4. Data will be displayed in Correction tab in Item Breakages while posting in Minibar.

    • GST Report updates:

1. You can see early check-in details,
2. In tariff column, the report will now show the revised amount after applying discount instead of original amount,
3. Canceled bookings for which advance deposit is taken are removed from report.

  • When you include Guest sharer details to display, it appears in easily noticeable style.
  • In Banquet module : you will be able to add packages from Group Charge Posting; as well as select a different City Ledger account if the transaction belongs to same City Ledger.
  • We have enhanced a few reports like Daily Summary Report, Contribution Analysis Report and Operational Report.
  • You will now be able to search Banquet Transactions using business source column and a separate search box.
  • The new version gives a provision to send SMS or newsletter to the recorded contact details after booking a Banquet.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and your system will be updated in a flash.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Give limited access to web inventory room and rate info

Read the complete Release Note in order to learn more about the new enhancements added along with advancement of existing features and modules. Catch on to the benefits and attributes of installing the new version of eZee FrontDesk : Desktop based Property management System.

Banquet tab: Flat Discount field now appears hyperlinked

In Banquet/Catering voucher, when you add discount to the amount in Billing Information; the caption ‘Flat Discount’ option will now appear highlighted as clickable text to provide the user with ease of operation.
Simply click to open a pop up where you can configure the discount to be applied.

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Distinct user access to update Web Inventory Room and Rate Info

In this release, you can restrict the allowance of access to upload Inventory Rate Information and Inventory Room Information to protect the sensitiveness of data.

With the separation of access to both of the rights, you can allow the responsible person to update either of Room Info or Rate Info as per your convenience.

The user who is allowed only to update Inventory Room Info, will not be able to access Rate Info in Web Updates.

Refer to the images below.

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4598_2

Added option to display System Accounts in Report

Now, you get an option to show the System Accounts in Ledger Accounts details report. For the records you can decide whether you want or not to display the System Accounts in Accountwise report additionally.

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4530_2

Add “Custom Text” in Meal plan coupon

While printing a Meal Plan Coupon you can now add Custom Text to be printed on label from Coupon Layout Designer. For example, you can print ‘Terms & Condition’ on the coupon.

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What’s more in the latest release:

√ Inactive and Virtual Rooms will be displayed in different colors.

√ The new version has mapping for Maid to User.

√ You get a privilege of iReport access and iHK access in user management.

√ The Function Prospect in banquet booking gets enhanced the view with all item list.

√ Additional privilege to Activate Cancelled Booking.

√ Daily Receipt Report now shows “Banquet Booking Number” under REF for all banquet transactions.

√ In Version 3 FrontDesk+WEB Interface, tax bifurcation is provided for Extra charges.

√ In Folio Template #1 and #2, you can show Bill To Company in 44 character of length.

√ Filter added on Departure date for Police Report : Local Guest.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and your system will be updated in a flash.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Easy To Understand Night Audit Report

To aid clients and partners keep track of the upgrades, eZee publishes regular release notes providing detailed information about the newly added tools and features for eZee’s innovative solutions. This month we have released an update to enhance stability and performance of eZee FrontDesk. Read the complete notes to learn more about updates.

eZee FrontDesk 6.1.160.005 is now available. Here is a list of the changes implemented by Team eZee:

Number of guests now available while booking a Banquet

Now, no need to remember and manually add the number of guests added in General Information, while booking a Banquet.

While adding/editing a charge from Charges information tab, click on ‘Quantity’. Just one click shall fetch the number of guests added for that banquet transaction.

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Easier to understand Night audit report

The report details are now easier to understand. With updated format, the Night Audit Report distinguishes your important data in columns.

  • Separate columns for Folio Number & Room Number in Tariff Posted
  • Column for Folio Number added In Checked Out
  • For each payment type, Folio Number column added in Payment/Billing section.

night audit report

Few more updates:

  • In Banquet Group Invoice, the Tax in amount will appear bifurcated now.
  • Bill number column added in “Void Checked in” Report.
  • Credit Card masking option for Booking and reservation now available in General Information Tab for user.
  • If a booking is marked as No Show or Cancel, then Group Inclusion and Group Discount options will be disabled.
  • The user will be able to add Room Sharer information along with main guest details before check-in process.
  • Guest Contribution Report now includes Day Use rooms information.
  • Group banquet invoice now provides all reservation numbers.
  • To make payment on City Ledger, Payment Posting screen now gets Voucher number.
  • Filter criteria modified for Adult + Child format.
  • In GRM Letter Template, we added Booker’s Name and few more fields in Guest Information Field.
  • In house Keeping View, user will be able to see Task Schedule status.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and your system will be updated in a flash.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Secure your guest’s credit card details

eZee FrontDesk 6.1.159.005 is now available for eZee Desktop PMS users to get updated. Check out the update details below and learn what new do you get with this release.

Now you can add multiple email accounts instead of just one to send notification emails to your guests.

Simply go to ConfigurationOthers Email Accounts as shown below

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In the Account Settings window that pops up, click on new to add account you want to, then finally save your new email account after filling up required information.

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Here, we recommend that you test your Email Configuration once by clicking on Test Mail Settings.

You can access the email address added in the step above from Advance Setting Notification Email Notification.

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Simple, isn’t it ?

Mask your credit card details

We have provided masking provision for credit card details to display payment in General Information tab when booking comes from Web booking.

You can decide and set which digits to mask anytime from eZee FrontDesk configuration.

release_159_4

SMS Notification on Check-in and Reservation for Group Bookings

Earlier when booking status changed from BookingCheck in or Booking Reservation, in case of group booking no SMS was sent to notify the guests about the changed status.

Now, for these two events welcome SMS as notification will be sent on group bookings too.

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Additional Banquet privileges

Now the Banquet User will have the privilege of exempting and non-exempting Tax charges in Banquet catering voucher.

This provides ease of use to admin as to prevent taxation mischief in the data coming from other POS system.

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Along with this, there are additional 5 Banquet privileges added in this release apart from Front Desk Privileges as shown in the image below.

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Disable Complementary rates

Another privilege gives you advantage of disabling “Complementary Rates” on Walk In / Reservation / Booking Wizard.

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There is a lot more in release, below are given some more updates.

  • Voided extra charges in room transaction window will now appear in struck out text instead of removing completely.
  • In Extra Charge Voucher, Adjustment and Discount amount will be displayed separately from each other.
  • Folio number will now appear on Extra charge tab and Payment information tab.
  • The Pop up message (i.e. Room Posting – Receipt is not settled in BurrP!) appears when the guest checks out from eZee FrontDesk, for which room posting has been done from eZee BurrP! using Finish button.
  • An option to enter Net rate(Inclusive rate) provided while splitting the rate for a room.
  • General Information tab for Swipe card now has tool-tip text for user convenience.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and your system will be updated in a flash.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF

Configure Your User Roles Instantly

eZee FrontDesk 6.1.158.004 is released. Collect the latest release and update your desktop Property Management System now! Take a glimpse of the new updates in the release.

Search through Foreign Guest Police Report for a Time Period

Earlier the Foreign Guest Police Report allowed search only for ‘as on’ date, now a Date range filter is added. As in, you can search for the reports details during a period of time. See the images below.

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Here, data is reflected as per date entered in Search Criteria above.

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For a Room Sharer, information made mandatory before check-in

Admin can make the information about Room Sharer mandatory before final check in using this privilege.

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Folio Template update for Country = Ghana

On Folio Template number #2 and #48, we have provided mobile number and email address fields specifically for the country Ghana. That is, If Country is Set = Ghana, changes will be reflected in Template#2 & Template#48. Refer to the screenshots below.

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Import/Export User Roles to and from eZee FrontDesk

This is very important update for eZee FrontDesk users who are using eZee BurrP! as well. In this release, we have provided User Role List Import/Export Option in configuration. This eliminates the hassle of noting down the roles of eZee FrontDesk and creating the same ones in eZee BurrP! and vice versa.

release_158_7

Create new Transport modes and information right at check in

With the ‘add new’ option to add Transport information, Transport mode and Station at the time of Check in Guest Window, you can easily create the new modes without leaving the window. No need for the manager to go to backend, create the new entries and come back at Guest Window to select them.

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Some more updates, in brief !

  • View and analyze Billwise VAT Report with an improved look and feel.
  • In Deposit Due Report, Rate Type and Status columns now appear in accordance with the searched query. Additionally, “First Name” and “Last Name” filter selection makes your search easier.
  • Revenue By Rate Type Report now gives you the option of “Include or exclude same day Check In & Check Out”.
  • Category filter added in Pay out, Paid out and Misc charges. Also, you can find same category search filter in Payable and Receivable reports.
  • Earlier while taking a group booking, the invoice no. was not mentioned in generated folio/invoice for that group. To overcome the operational challenges, the invoice no. of the Master Transaction (if set by the user) will be mentioned in the invoice. The user can print the same from group options.
  • Housekeeping View provides easy to access Context menu that makes the task assignment and view simpler.
  • In GRM Module, earlier the guest database maintained contact information of Guest only for those Guests who checked in to the Property. From now on, the hotelier will be able to maintain in database of inquiries made over call or email. This data can be used for Marketing as well.
  • In Guest Database, additional Phone number option added in the quick search toolbar.

How do you update your system?

Get the Service Pack link from eZee Support (refer to the steps below), execute the application and your system will be updated in a flash.

A quick guide on How to install Service Pack

  1. Take the latest backup of the database from server machine.
  2. Close all eZee applications before executing the Service Pack.
  3. Execute Service Pack on server machine first if the software is installed in a client – server environment.
  4. Repeat the same process on all client terminals where eZee software is installed.

Note: please contact eZee Support to get download links of Service Pack.
http://www.ezeetechnosys.com/Live_Support.html

We always keep our solutions up-to-date as per ever changing industry demands. If you face any trouble using eZee Solutions, you can report it on link given below.

Submit a Ticket Advantages of AMCDownload a PDF