eZee FrontDesk Hotel Management Software

Creating new day

Managing Days

• Deleting a day

• Locking a Day

• Changing a year

Reservation

• Making Normal Reservation

• Making Group Reservation

• Managing Normal Reservation

• Managing Group Reservation

• How to Check In the reserved guest?

• How to check in reserved Group?

• How to check the room availability?

Guest Operations

• Viewing the Guest Ledger

• Managing Guest Database

• Managing Group Database

• Advance Guest Search

• Consolidate Guest Details

Flight Information Database

• Airlines Database

• Airport Database

• Transportation Company

Business Sources

• Define Business Sources

• Add Business Source Contacts

• Special Rate Definition for Business Contact

• How to assign the business source to guest?

Checking In a guest

• Simple Check In

• Group Check In

• Guest paying part of amount as advance

• Fast Check in, guest paying entire money 

• Printing Invoice at Check In

• How to check the room availability?

Managing the Checked In Guest/Group

• Adding/Modifying Other Charges

• Shared Information

• Authorizing the guest

• Modifying the Rate Type Selection

• Modifying Rate Type

• Modifying existing rate of Room

• Changing the Room

• Exchanging the guest rooms

• Setting wakeup call time

• Setting Call Limit

• Posting the unposted calls

• Modifying the Previous Check In details of the day

• Adding/Modifying the Amount Details

• Canceling the Check In

• Ungroup a guest

• Regroup a guest

Checking Out a Guest/Group

• Simple Check Out

• Encashing the Charge

• Rapid or Fast Check Out

• Modifying the Check Out date

• Printing Invoice at Check Out

• Direct Billing the guest

• Late Check Out

• Group Check Out

Direct Billing

• Creating an Account

• Company paying the amount

• Disable an account

• Managing the account

• Account Reconciliation

• Account Consolidation

Managing Transactions

• Inserting a Transaction

• Deleting a Transaction

• Restoring Transaction

• Changing the path of back up

Room Status

• Room Status Cycle

• Changing the Room Status

• Blocking the Room from renting

• Changing the Room Status Color

Expense Management

• Adding Expenses (Accounts Payable)

• Adding Payments (Accounts Receivable)

• Viewing Expenses by Accounts

• Viewing Expenses by Category

• Viewing Payments by Accounts

• Viewing Payments by Category

Trapping Guest Messages

• Adding Guest Messages

• Marking Delivered Message

• Viewing those rooms with message to be delivered

Room Operations

• Finding Rooms

• Adding Guest Feedback

• Network Locks

• Refresh Rooms

More Utilities to enhance the ability of desk clerk

• Calculator

• Command Prompt Utility

• Maintaining Phone Directory

• Viewing Emergency Numbers

• Changing the Desk Clerk

• Changing the Password

• Assigning Bad Debts

• Adding Other Charges to many rooms simultaneously

• Maintaining the Lost/Found Items

• Assessing Guest Feedback

• Document & Emailing

• Query Module

• Graphical presentation of Stay Information

• Viewing all the rooms whose balance is non zero

• Viewing the rooms whose guest stay exceeds the recommended maximum stay

• Viewing all the rooms with undelivered messages

• Locking the room from carrying the operations

• Identify different room types

• Displaying the stayed days and days left more

• Shortcut Keys

Managing Databases

• Backup Database

• Restore Database

Night Audit

Closing the desk clerk shift