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eZee FrontDesk Usage
eZee FrontDesk is used by diffrent properties in diffrent manner. Thus it can be classifed as hotel reservation software, hotel management software, booking software, hotel accounting softwares, PMS sofware, resort software, motel software, lodging software, maintenance managment, hostel software and condo software.

 

 Normal Check In
 
  1. Click on the vacant room from the eZee FrontDesk main screen. The Check In form gets displayed.

  2. Enter the Guest Information. If the guest had already visited the hotel or he/she is a frequent guest, just type few characters in the Last Name and click on  to display whose last name start with those similar characters. Click on the necessary guest. Note that the guest information gets copied into the form.
    If you want to enter information from the swipe card click on . Note that the guest information gets copied into the form. Thus the software saves your time and energy.

    Note: Remember that Last Name and First Name are obligatory.

  3. Enter the Identification Information. Select the identification type from the ID Type and enter its details.

    Note: Remember that identification information is not obligatory. Its one of the safety measure provided by the software.

  4. Enter the Rate Information. Select the rate type you want to apply from the Rate Type. Select the number of days the guest will be staying from the Number of Days.

    Note: Remember that the increment of days corresponds to the Rate Type selected and you can change the default rate applied from the Rate/Period link.

  5. Select the appropriate Business Source from the list and log in the corresponding business source details (associate responsible business contact) by clicking on the link if necessary.

    Note: The software by default considers the Walk-In as business source. You can apply any business source. The Business Source link appears for all the sources except for the Walk-In and the Reservation.

  6. To accept advance pay from the guest, click on Amount Paid link. The Amount Paid Details form gets displayed.

  7. Enter all the required details such as Card Number, Amount, Pay Type, Authorization Number.

    Note: Remember that the Amount is obligatory. Rest of the things are optional.

  8. Click on Add. Note that the amount is added to the list.

  9. Click Close once you finish adding the amount.

  10. Click on Check In to check in the guest.

 
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