FAQ of eZee FrontDesk - Hotel Managment Software

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Download eZee FrontDesk
At eZee technologies we always insist our clients to play around with the demo version before they buy the software. DOWNLOAD NOW

NEW FEATURES

The latest features added in our last patch includes

	Check your hotel reports from eZee Report anywhere module
	Hotel Reservation Import Export Module.
	Audit Trails - who changed, what and when!!
	An intelligently built-in Yield Management System which helps you achieve higher occupancy

eZee FrontDesk Usage

eZee FrontDesk is used by diffrent properties in diffrent manner. Thus it can be classifed as hotel reservation software, hotel management software, booking software, hotel accounting softwares, PMS sofware, resort software, motel software, lodging software, maintenance managment, hostel software and condo software.

POWER POINT PRESENTATION

Download the PowerPoint presentation of eZee FrontDesk Hotel software Overview.
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Frequently Asked Questions

Here are some frequently asked questions. If you have any questions/problems with eZee FrontDesk, there's a good chance you'll find your question answered here. If this FAQ list does not answer your questions, please refer to help file for more information or please contact eZee FrontDesk support team. Thank you.

Download/Installation

1.	When I start eZee FrontDesk it searches for DB connection.

2.	Norton Antivirus pops up a message of malicious script warning for idriver.exe

3.	On running the setup nothing happens

New users initial questions

1.	What is the password of Admin, when the software is run for the first time?

2.	During adding rooms, I see Add Room From date, what is this?

3.	During adding of rooms, I see options for Week Day and Weekend Day, what is this?

4.	After configuring the rooms in eZee FrontDesk Configuration, the rooms are displayed in what appears to be in random order on the screen. How can I arrange them in rows and columns?

5.	When I create new day I am getting message "Please specify date less than today"

6.	My system has correct date and everything is right, but I am not able to open new day, it gives message "Sorry you can not open a day"

7.	Why does software increases the guest stay for one more day automatically when I create a new day. How to remove the extra days that are added automatically.

8.	On opening a New Day, the rooms status gets changed automatically

9.	I am getting message "No printer Installed. Please contact system administrator" when I try to see reports.

10.	When I try to see the transactions of a certain date, it says "Reports Locked" and that day transactions are not shown to me.

11.	Why is date so important to your program?

12.	What is the video feature in your program?

13.	What is the swipe card feature?

14.	Do you have the network capability in the demo version

15.	When I try to uninstall your software, why does the setup program asks for admin password. I have never specified any password, what do I do now?

16.	I get a small computer type icon on a particular room and I cant open that room

Procedures

1.	Can I change the subheadings. Example change Sales tax to VAT.

2.	How do I refund a guest

3.	How can I enter more than one guest name

4.	How do I change the Folio Notice?

Converting Trial Version to License version

1.	What is the difference between the trail version (demo) and the license version

2.	Will I be able to continue using the data I entered during the trail version when I purchase the license

3.	I have been playing around the software for some time now. I want to delete my practice data and start over with real data. How can I can I delete practice data?

Network / Remote Location Installation

1.	How to setup multiple workstation and install eZee FrontDesk on a Network

2.	How to access eZee FrontDesk through Internet from remote location

Purchasing and Sales

1.	What are the options to Purchase eZee FrontDesk License

2.	Is there an external database such as Microsoft SQL server that needs to be purchased

3.	Do I have to purchase a new license if I want to increase the number of rooms or just pay the difference. How much do I pay if I want any optional module like Call interface or POS later.

4.	I have purchased the software! How do I proceed from here ? OR I have purchased the software! But the software gives me the message that "My software demo period is over".

Call Accounting and Call Logging Interface

1.	What is the difference between call accounting system and call interface?

2.	Which call accounting software are supported by eZee FrontDesk ?

3.	What is the procedure to integrate my call accounting software with eZee FrontDesk ?

Features

1.	Does eZeeFD have integrations with accounting software like Quick Books, Peach Tree, MYOB or any other ?

2.	Does eZeeFD support multiple currencies?

Simple Design and Extremely Easy-to-use

Installed in more then 46 countries round the Globe

Developed by Hoteliers, not Programmers

INSTALLATIONS WORLDWIDE

eZee FrontDesk Hotel Reservation Software is Installed in 46 countries round the globe as on February 2007.

[Australia]

[Nigeria]

[Bahamas]

[Panama]

[Brunei]

[Peru]

[Bulgaria]

[Philippines]

[Canada]

[Puerto Rico]

[Costa Rica]

[Seychelles]

[Dom. Republic]

[Sierra Leone]

[Ecuador]

[Singapore]

[Ethiopia]

[South Africa]

[France]

[Spain]

[Gambia]

[Switzerland]

[Ghana]

[Tanzania]

[Guam]

[Thailand]

[Guatemala]

[Tongo]

[India]

[Trin. & Tob.]

[Ireland]

[Uganda]

[Jamaica]

[UK]

[Kenya]

[United States]

[Latvia]

[Vietnam]

[Lithuania]

[Venezuela]

[Malaysia]

[West Indies]

[Mexico]

[Yugoslavia]

[New Zealand]

[Zambia]

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